Technical Documentation Specialist

Job Description

Title: Technical Documentation Specialist

Company Name: FinSource Limited

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science Engineering

Experience Requirements:
∎ At least 4 year(s)
∎ The applicants should have experience in the following area(s): Azure, DevOps, WIKI
∎ The applicants should have experience in the following business area(s): IT Enabled Service

Job Responsibilities:
∎ Create IT related documentation including process flows, job aids, technical diagrams, and how-to guides.
∎ Partner with IT team members on the content, flow, and format of the documentation to ensure information is accurate and logical.
∎ Maintain and update documentation as needed when systems or process enhancements are completed.
∎ Help prepare and roll out communication regarding features and releases.
∎ Support users of the documentation with questions and trainings as needed.
∎ Design and deliver quality custom software applications training, using various methods (pre-recorded, one-on-one, etc), that meets the expectations of the trainee audience.

Additional Requirements:
∎ Age 27 to 36 years
∎ Both males and females are allowed to apply
∎ Experience in technical writing or instructional design to create information products for software.
∎ Ability to create technical documentation about the interactions between systems and databases.
∎ Exceptional verbal and written communication skills.
∎ Comfortable with public speaking and presenting training to end-users.
∎ Ability to work independently and manage workload with limited supervision.
∎ Keen attention to detail and organizational skills.
∎ Advanced research, analytical and problem-solving skills.
∎ Working knowledge of Financial industry preferred but not required.
∎ Experience in Azure DevOps Wiki or Mondayblog or API documentation is a plus

Salary: Tk. 90000 - 110000 (Monthly)

Compensation & Other Benefits:
∎ Medical allowance, Performance bonus, Provident fund, Weekly 2 holidays, Insurance, Gratuity
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 20 Oct 2022

Company Information:
∎ 22 Sep 2022
∎ FinSource Limited
∎ Address : Corporate Office: Paragon House (3rd Floor), 5 Mohakhali Commercial Area, Dhaka -1212.
∎ Business : FinSource Limited is one of the growing US independent retirement service providers of Bangladesh. We are a FinTech company working as an offshore unit of a leading US Pension Plan TPA. We have an in-house software team working for development, upgrade & integration of third-party CRM systems, and other fintech solution used by the company.

Category: IT/Telecommunication


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